[asterisk-users] Queues with Dynanic Users (BUG?)

[Tim Groeneveld]

I am running r79979 of Asterisk Trunk, and I am having problems trying to use 
app_queue.so.

I want to use the extension 510 to be a line where users can call technical 
support.

Extensions 511 and 512 are used by the operators to dynamically make 
themselves a Queue Member or not.

So, operators call 511, and they should get added to the Queue as a Queue 
member.

When users call 510 then, it actually does ring everyone who has called 511.

The problem is when the operator comes to pick up the call. The operator hears 
nothing, and the user still hears the Music on Hold. Not only that, but after 
about 5 seconds, the operators call gets dropped.

Is there anything that I am doing wrong?

Thanks,

Tim


here are snipits of my config files:
== extensions.conf ==
[default]
exten => 510,1,Answer
exten => 510,2,Queue(techsupport,t)

exten => 511,2,Set(CALLBACKNUM=${CALLERID(number)})
exten => 511,3,AddQueueMember(techsupport)
exten => 511,4,Playback(queue-techsupport-in)
exten => 511,5,Hangup

== queues.conf ==
[techsupport]
music=default
strategy = ringall
timeout = 10
retry = 2
maxlen = 0
announce-frequency = 10
announce-holdtime = yes

== agents.conf ==
[general]
ackcall=no
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