[asterisk-users] Sangoma PRI

[Steve Totaro]

Kevin P. Fleming wrote:
> Stephen Bosch wrote:
>
>   
>> The only way this will ever happen is if Digium completely redesigns the
>> card, which is a long way of saying that you will buy a new card before
>> you have that request filled.
>>     
>
> That is incorrect. The TE4XXP cards with v2 or later firmware *can* be
> upgraded in the field, but we have not released an upgrade for those
> cards that warrants distributing it to end users (there is a v3 but it
> is only necessary for the PCI Express variants). This may change soon,
> though, as there is work to produce some improved firmware for all the
> TE4XXP cards in process right now. Unfortunately cards with v1 firmware
> will not be able to be upgraded in the field.
>
> Steve Totaro: We regularly allow users to cross-ship (advance
> replacement) cards for firmware upgrades; you should not be required to
> have your system out of service for any length of time longer than what
> it takes to swap cards.
>
>   

Who do I contact for this.  Is the firmware upgrade still free?  My last 
email to the lady responsible (forgot her name) never replied or her 
email went into /dev/spam/null.  Can you get the ball rolling or give me 
an email address please?

Thanks,
Steve