[asterisk-users] Sangoma PRI

Steve Totaro stotaro at first-notification.com
Sun Aug 5 12:02:11 CDT 2007


Note to Digium

I wish I could upgrade my wct4xxp drivers locally.  I still have the v1 
firmware on my card.

It is kind of hard (next to impossible) to pull it from a production 
machine and ship it to Digium.  That might take a week if all goes well.

Thanks,
Steve

Tom wrote:
> I had something similar happen recently with a new Sangoma 2 port PRI 
> card with HWEC and a new PRI provider.  Ours would drop carrier about 
> once a week.
>
> Sangoma had me upgrade the card firmware (not the drivers) which 
> fixed our problem.  That is covered on their wiki.
>
> Their support is excellent.  They bend over backwards to help solve 
> problems like this and you can even talk to the guy who writes their firmware.
>
> Tom
>
> At 06:19 AM 8/5/2007, you wrote:
>   
>> I have verified it is EXACTLY 5 hours.   At 5 hours, the PRI stops
>> working until I issue a restart on the wanrouter interface.   I have a
>> call into Sangoma and Verizon to figure out who's problem it is.  Can
>> anyone offer any thoughts?
>>
>> On 8/5/07, Matt <mhoppes at gmail.com> wrote:
>>     
>>> Hi,
>>> I have a client who has a system with a Sangoma 1 port PRI card with
>>> echo canceling in it.    For some reason, when the system comes up the
>>> PRI will stay up for about 4-5 hours, then drop.   "zap show status"
>>> shows everything as ok, but we can't make or receive any calls until
>>> the system is rebooted.   Just restarting asterisk does not fix the
>>> problem.
>>>
>>> I am going to call Verizon, however wanted to consult the list to see
>>> if anyone here had any ideas.  At this point, I am putting my finger
>>> on a Verizon issue, as in our lab the system did not have any issues
>>> keeping the PRI active and taking calls.
>>>
>>> Any thoughts?
>>>
>>>       
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