[asterisk-users] Using Asterisk with IVR connected with legacy pbxvia rs-232

[Paulo Garcia]

Hi Cristian

thank you for your reply.

There are two main issues that I need to provide:

1 - Lights on/off when alerting for a new voicemail message.  I think I need
to develop some new exten application to allow me send rs-232 message to pbx
turns on/off the KS light. If someone has another approach , please, tell
me.

2 - Some pbx, when a user try to call a busy extensions (or no answer) he
will be transfer to another extension (connect in asterisk in this case) and
simultaneouly send a rs-232 message telling to voicemail which mailbox need
to be started. Asterisk need to receive this serial message, parse the
command and mailbox and then answer the extension, redirecting directly to
correct mailbox.

AFAIK, Asterisk doesn't have built in functions to support this kind of
operation then may be I need to create custom applications to do that. Is it
correct?

Thanks in advance!

Paulo




On 9/21/06, kritikus Araklidas <kritikus31 at hotmail.com> wrote:
>
> HI.
>
> Depends the kind of PBX are you using. For example in some cases like
> Meridian is imposible to integrate the legacy PBX funcinalities like light
> on the phone for indicate the voicemail sign. So i don´t know other
> systems
> but i integrate the voicemail, IVR and ACD module with Meridian Option 11
> and its works perfect. So the only problem that a got was the MWI on the
> existing meridian phone. We resolve the issue using the mail notification.
> But i got some ideas how to resolve the MWI issue but you need some
> develop
> depending of the Legacy PBX.
>
> Any.
>
> Let me know.
>
> Cristian.
>
>
>
>
>
> >From: "Paulo Garcia" <paulo.astuser at gmail.com>
> >Reply-To: Asterisk Users Mailing List - Non-Commercial
> >Discussion<asterisk-users at lists.digium.com>
> >To: asterisk-users at lists.digium.com
> >Subject: [asterisk-users] Using Asterisk with IVR connected with legacy
> >pbxvia rs-232
> >Date: Thu, 21 Sep 2006 09:13:14 -0300
> >
> >Hi,
> >
> >I have some cases that I need to use Asterisk as an IVR/VoiceMail only.
> It
> >will be connected to legacy pbx using a serial port (R2-232) to exchange
> >integrations and/or messages to allow pbx to send to terminal extensions
> >'message indications' (a led on in KS).
> >
> >I know Asterisk can do it alone and better, but in some cases isn't
> >possible
> >to change the pbx structure and this protocol via rs-232 is widely used
> for
> >some big pbx systems.
> >
> >Any direction? Is there already a solution for this? Or I need to do a
> >custom development?
> >
> >Thanks in advance!
> >
> >Paulo
>
>
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