[asterisk-users] problems with Polycom 500 boot up

[Forum]

Thanks Eric.

The password doesn't seem to be the problem as it is seeing the FTP server
and actually downloading the bootROM and just has a problem updating the
bootROM. How do I check the existing bootROM version on the phone?

Steve

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Eric
"ManxPower" Wieling
Sent: Wednesday, September 20, 2006 11:48 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] problems with Polycom 500 boot up

Forum wrote:
> Thanks for your response.
> 
>  
> 
> Unfortunately I still receive the same error - 'Error updating bootrom' -
no
> matter what version of sip and the bootROM I upload to the ftp site. I
have
> even used the latest release of the fimware - could I have somehow broke
the
> phone with a corrupted flash. How do I do a full format when it can not
> update the bootROM?

Check the EXISTING BootROM on the phone.  You can't usually downgrade 
versions.

Also check the password configured for the FTP user on the phone.
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