[asterisk-users] IVR not able to Play the Balance.. need some
helphere
Steve Totaro
stotaro at asteriskhelpdesk.com
Wed Sep 13 07:00:02 MST 2006
ram wrote:
> Hi
>
> thanks for the quick reply
>
> yes as suggested i did the Following modification
>
> exten => 888,1,Read(${CALLERIDNUM})
> exten => 888,2,MYSQL(Connect connid 127.0.0.1 <http://127.0.0.1> root
> password database)
> exten => 888,3,MYSQL(Query resultid ${connid} select\ saldo\ from\
> balance\ where\ username=${CALLERIDNUM})
> exten => 888,4,Wait(1)
> exten => 888,5,MYSQL(Fetch fetch ${resultid} AMOUNT-DUE)
> exten => 888,6,Playback(card-balance-is)
> exten => 888,7,Wait(2)
> exten => 888,8,Playback(${AMOUNT-DUE})
> exten => 888,9,MYSQL(Clear ${resultid})
> exten => 888,10,MYSQL(Disconnect ${connid})
>
> when i dial 888, i get sound card balance is,then after few seconds
> hangup.
>
> and i see in debug the following error
>
> Sep 13 18:46:59 WARNING[3907]: file.c:512 ast_openstream_full: File 17
> does not exist in any format
> Sep 13 18:46:59 WARNING[3907]: file.c:824 ast_streamfile: Unable to
> open 17 (format gsm): No such file or directory
>
>
> how to play the results
>
> can some one help me in this regard
>
> Ram
Maybe if you copy 17.gsm from /sounds/digits to /sounds it might work or
put the path in the playback priority 8.
Thanks,
Steve Totaro
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