[asterisk-users] How to setup announce attibute in queues.conf

[Artifex Maximus]

Hello,

announce = support-department
plays support-department.wav so playing support-department-recording.wav needs
announce = support-department-recording

bye,
Zsolt

On 9/12/06, gc <garych at unidial.com> wrote:
>
> I have this line in my queues.conf:
> announce= support-department
> and I have an recording file
> support-department-recording.wav file.
> Can anybody tell me how to setup support-department so it play the .wav file
> when agent pickup the phone? Where should I define support-department so
> asterisk will play support-department-recording.wav? Is
> this in musiconhold.conf?
>
> gc