[asterisk-users] Polycom new firmware and bootrom

[Douglas Garstang]

That process is worse than pulling teeth!

-----Original Message-----
From: Jessee J Holmes [mailto:jholmes at atacomm.com]
Sent: Thursday, September 07, 2006 11:25 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom new firmware and bootrom


All authorized Polycom resellers will have access to this firmware and are required to provide this firmware to you. Contact the reseller you purchased the Polycom phone from. 


Jessee Holmes

Atacomm / Ataractic Corporation

www.atacomm.com

V: 1-877-700-VOIP

jholmes at atacomm.com




Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/



On Sep 7, 2006, at 11:55 AM, Bruce Reeves wrote:


Typically you have to go to a reseller who you purchased Polycom equipment from. Even then it can be tricky since they have to find away to get you the files with out upsetting Polycom.


On 9/7/06, Douglas Garstang < dgarstang at oneeighty.com> wrote: 

Polycom are analy retentive about giving out software updates.

> -----Original Message-----
> From: Nathan Alberti [mailto: asterisk at iipc.com.au]
> Sent: Thursday, September 07, 2006 10:25 AM 
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Polycom new firmware and bootrom
>
>
>
>
> Stupid question.... where did you find it ? 
>
>
> Looked at their site downloads and under the extranet site but could
> only see old versions.
>
> Nathan.
>
> On 07/09/2006, at 10:21 AM, Chris Dos wrote:
>
> > Well, it seems that Polycom has release new firmware 2.0.1 and
> > bootrom 3.2.2.
> > I've proceded to upgrade all my ip430 phones because they were
> > essentially
> > broken with the original firmware. 
> >
> > All the phones boot up fine now, grab their files.  They
> just won't
> > talk to the
> > asterisk server any more.   I just figured out that I need to hard
> > code the sip 
> > server and tell it to talk udp only.  After this, the
> phones worked
> > again.
> >
> > Any idea on what I need to configure to fix the phones so
> they will
> > know which 
> > server to talk to and only talk to it via udp?
> >
> >     Chris
> >
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-- 
Bruce
Nortex Networks 
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