[asterisk-users] How to notify an ACD agent before he/she picks up
Manrique Feoli
manrique.feoli at kinetos.com
Tue Sep 5 14:46:51 MST 2006
Hi,
I need to send a message to an agent when the ACD starts to ring on he/she.
I have and application already built that sends such a message (just
like a cti), just don't know how to get from asterisk which agent was
selected prior to ringing him (or during ringing), so that I can get
information about the call and send it over.
any one done this?
More information about the asterisk-users
mailing list