No subject

Pretty simple setup;
1. Agent calls in to a main number and hits "*6" to login.
2. Agent is immediately played the "agent-incorrect" file.
3. Agent then logs in as normal and everything works as planned.

What I am trying to understand is;
Why is the agent being greeted with the 'agent-incorrect' message as soon 
as he attempts a login? Do I have a configuration issue in my setup (See 
original post w/ setup info) or is this a bug in Asterisk?

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