[asterisk-users] 7960 (8.2) - Call Center - REBOOT

[Anthony Cennami]

Hello All,

 

To those who have (sorry) deployed Cisco 7960's in a call center
environment, I have a question.

 

A group of phones (13 of them, all identically configured except for
extensions) is part of a ring group.  Phones have 5 lines configured for the
same extension, one line for intercom.

 

During a high traffic period, two nights in a row, the phones have reset
themselves.  Other phones with identical configurations, although not in
said ring group, remained unaffected.

 

Has anybody experienced similar situations; if so, what, if anything, was
your resolution?

 

Any information would be greatly appreciated.

 

Regards,

 

Anthony Cennami

CTO

neuPATH, Inc.

anthony.cennami at neupath.com

http://www.neupath.com <http://www.neupath.com/> 

[p] (631) 240-9066

 

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