[asterisk-users] Polycom provision errors still! Arg!

Tue Oct 24 16:49:59 MST 2006

Cisco are worse. With the example files we were able to deploy and configure
the Polycom phones with the newest firmware.

With the sample files AND Cisco tech support we weren't even able to get
them up to the latest version.

On 10/23/06, Dean Collins <Dean at cognation.net> wrote:
>
> Lol, glad to hear it helped out that much.
>
> Yep polycoms are good but a real B**TCH to configure, I still do them
> manually half the time.
>
>
> Cheers,
>
> Dean
>
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> > bounces at lists.digium.com] On Behalf Of Curt Shaffer
> > Sent: Monday, 23 October 2006 10:18 PM
> > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > Subject: RE: [asterisk-users] Polycom provision errors still! Arg!
> >
> > Shit I'll host him for free for that ;)
> >
> > Curt
> >
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dean
> Collins
> > Sent: Monday, October 23, 2006 8:59 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: RE: [asterisk-users] Polycom provision errors still! Arg!
> >
> > No probs, maybe you should donate $5 to kerry's site to cover hosting
> > fees?
> >
> >
> > Cheers,
> >
> > Dean
> >
> > > -----Original Message-----
> > > From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-
> > > bounces at lists.digium.com] On Behalf Of Curt Shaffer
> > > Sent: Monday, 23 October 2006 9:30 PM
> > > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > > Subject: RE: [asterisk-users] Polycom provision errors still! Arg!
> > >
> > > This absolutely helped. I downloaded those config files and copied
> > then
> > > and
> > > change the name, addressing and such and it worked straight away!
> Must
> > > have
> > > been a munged config somehow!
> > >
> > > Thanks!
> > >
> > > -----Original Message-----
> > > From: asterisk-users-bounces at lists.digium.com
> > > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dean
> > Collins
> > > Sent: Monday, October 23, 2006 6:59 PM
> > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > Subject: RE: [asterisk-users] Polycom provision errors still! Arg!
> > >
> > > Maybe this might help you.
> > > http://www.asterisktutorials.com/showproduct.php?ProductID=12
> > >
> > >
> > >
> > > Cheers,
> > >
> > > Dean
> > > www.Mexuar.com
> > >
> > > > -----Original Message-----
> > > > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-
> > > > bounces at lists.digium.com] On Behalf Of Ivan Fetch
> > > > Sent: Monday, 23 October 2006 7:31 PM
> > > > To: Curt Shaffer
> > > > Cc: Asterisk Users Mailing List - Non-Commercial Discussion
> > > > Subject: Re: [asterisk-users] Polycom provision errors still! Arg!
> > > >
> > > > Hi,
> > > >
> > > >
> > > >    I believe he means to use the stock phone1.cfg and
> > > > mac-address-of-the-phone.cfg files that come with the sip firmware
> > > you're
> > > > running, and see if the phone will load those files.
> > > >
> > > >
> > > >  Ivan.
> > > >
> > > >
> > > >
> > > >
> > > > On Mon, 23 Oct 2006, Curt Shaffer wrote:
> > > >
> > > > > Do you mean 00000000.cfg and sip.cfg? Could you clarify for me
> > > please
> > > > and I
> > > > > will try that. Thanks for the suggestion.
> > > > >
> > > > > Curt
> > > > >
> > > > >
> > > > > On 10/23/06, Andrew Joakimsen <joakimsen at gmail.com> wrote:
> > > > > >
> > > > > > What if you just use the default configuration files?
> > > > > >
> > > > > >  On 10/23/06, Curt Shaffer <cshaffer at gmail.com> wrote:
> > > > > >
> > > > > > >   I have been struggling over central provisioning for quite
> > > some
> > > > time.
> > > > > > > I have eagerly watched each post with like problems but have
> > yet
> > > to
> > > > find a
> > > > > > > reliable answer.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > I have a Polycom 501 and I am trying to provision from an
> FTP
> > > > server,
> > > > > > > and just to take any routing out of the issue it is on the
> > same
> > > > subnet. I am
> > > > > > > running the 2.0.1.0291 firmware and 3.2.2 bootrom. I set the
> > IP
> > > info
> > > > on
> > > > > > > the phone and point it at the ftp server. It successfully
> > loaded
> > > the
> > > > new
> > > > > > > firmware and bootrom but will not provision. Every time it
> > gives
> > > me
> > > > Config
> > > > > > > file error: The error is 0x0 after the page that says
> > Processing
> > > > > > > Configuration This may take a minute.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Here is my ftp log:
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Mon Oct 23 11:53:18 2006 1 x.x.x.x 339
> > > /home/pcom/0004f2027255.cfg b
> > > > _ o
> > > > > > >
> > > > > > > r pcom ftp 0 * c
> > > > > > >
> > > > > > > Mon Oct 23 11:53:19 2006 1 x.x.x.x 10240 /home/pcom/sip.ld b
> _
> > o
> > > r
> > > > pcom
> > > > > > > f
> > > > > > >
> > > > > > > tp 0 * i
> > > > > > >
> > > > > > > Mon Oct 23 11:53:19 2006 1 x.x.x.x 0
> /home/pcom/x102\x102.cfg
> > b
> > > _ o
> > > > r
> > > > > > > pco
> > > > > > >
> > > > > > > m ftp 0 * i
> > > > > > >
> > > > > > > Mon Oct 23 11:53:27 2006 6 x.x.x.x 121872 /home/pcom/sip.cfg
> b
> > _
> > > o r
> > > > > > > pcom
> > > > > > >
> > > > > > >  ftp 0 * c
> > > > > > >
> > > > > > > Mon Oct 23 11:54:07 2006 1 x.x.x.x 9638
> > > > > > > /home/pcom/x102/0004f2027255-boot
> > > > > > >
> > > > > > > .log b _ i r pcom ftp 0 * c
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Here is the boot log:
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > |---------- Initial log entry ----------
> > > > > > >
> > > > > > > 1023201556|so   |4|00|+++ Note that bootrom log times are in
> > GMT
> > > +++
> > > > > > >
> > > > > > > 1023201556|hw   |4|00|Initial log entry.
> > > > > > >
> > > > > > > 1023201556|wdog |4|00|Initial log entry
> > > > > > >
> > > > > > > 1023201556|cfg  |4|00|Initial log entry
> > > > > > >
> > > > > > > 1023201556|copy |3|00|Initial log entry
> > > > > > >
> > > > > > > 1023201556|cdp  |4|00|Initial log entry
> > > > > > >
> > > > > > > 1023201556|cdp  |5|00|CDP is DISABLED.
> > > > > > >
> > > > > > > 1023201556|cdp  |5|00|802.1Q/VLAN tagging is DISABLED.
> > > > > > >
> > > > > > > 1023201556|so   |3|00|Platform: Model=SoundPoint IP 501,
> > > > > > > Assembly=2345-11500-040 Rev=A
> > > > > > >
> > > > > > > 1023201556|so   |3|00|Platform: Board=2345-11500-040 A
> > > > > > >
> > > > > > > 1023201556|so   |3|00|Platform: MAC=0004f2027255,
> > > IP=172.16.27.10,
> > > > > > > Subnet Mask= 255.255.255.224
> > > > > > >
> > > > > > > 1023201556|so   |3|00|Platform: BootBlock=2.5.0 (11500_040)
> > > 06-Nov-
> > > > 04
> > > > > > > 08:08
> > > > > > >
> > > > > > > 1023201556|so   |3|00|Application, main: Label=BOOT,
> > > > Version=3.2.2.001924-Aug-06 18:05
> > > > > > >
> > > > > > > 1023201556|so   |3|00|Application, main: P/N=3150-11069-322
> > > > > > >
> > > > > > > 1023201556|app1 |4|00|Initial log entry.
> > > > > > >
> > > > > > > 1023201556|app1 |3|00|DNS resolver servers are 'x.x.x.x'
> > > x.x.x.x'
> > > > > > >
> > > > > > > 1023201556|app1 |3|00|DNS resolver search domain is ''
> > > > > > >
> > > > > > > 1023201556|app1 |3|00|Bootline: eim(0,0)bootHost:flash e=
> > > > > > > 172.16.27.10:ffffffe0 h=172.16.27.6 g= 172.16.27.1 u=pcom
> > > pw=****
> > > > > > > tn=CircaIP
> > > > > > >
> > > > > > > 1023201827|app1 |3|00|Time has been set from x.x.x.x
> > (x.x.x.x).
> > > > > > >
> > > > > > > 1023201827|so   |3|00|Link status is Net up Speed 100 full
> > > Duplex,
> > > > PC up
> > > > > > > Speed 100 full Duplex.
> > > > > > >
> > > > > > > 1023201833|cfg  |3|00|Beginning to provision phone
> > > > > > >
> > > > > > > 1023201833|copy |3|00|'
> > ftp://pcom:****@172.16.27.6/bootrom.ld'
> > > from
> > > > '
> > > > > > > 172.16.27.6'
> > > > > > >
> > > > > > > 1023201903|cfg  |3|00|Image bootrom.ld has not changed
> > > > > > >
> > > > > > > 1023201903|copy |3|00|Download of 'bootrom.ld' succeeded on
> > > attempt
> > > > 1
> > > > > > > (addr 1 of 1)
> > > > > > >
> > > > > > > 1023201903|cfg  |3|00|Downloaded bootROM is identical to
> > Current
> > > > version
> > > > > > > 3.2.2
> > > > > > >
> > > > > > > 1023201903|copy
> > > |3|00|'ftp://pcom:****@172.16.27.6/0004f2027255.cfg'
> > > > > > > from ' 172.16.27.6'
> > > > > > >
> > > > > > > 1023201939|copy |3|00|Download of '0004f2027255.cfg'
> succeeded
> > > on
> > > > > > > attempt 1 (addr 1 of 1)
> > > > > > >
> > > > > > > 1023201939|copy |3|00|' ftp://pcom:****@172.16.27.6/sip.ld'
> > from
> > > '
> > > > > > > 172.16.27.6'
> > > > > > >
> > > > > > > 1023202009|cfg  |3|00|Image sip.ld has not changed
> > > > > > >
> > > > > > > 1023202009|copy |3|00|Download of 'sip.ld' succeeded on
> > attempt
> > > 1
> > > > (addr
> > > > > > > 1 of 1)
> > > > > > >
> > > > > > > 1023202009|cfg  |3|00|Downloaded application image is
> > identical
> > > to
> > > > > > > current version
> > > > > > >
> > > > > > > 1023202009|cfg  |3|00|Phone successfully provisioned
> > > > > > >
> > > > > > > 1023202041|app1 |4|00|Loaded application sip.ld
> successfully,
> > > errors
> > > > > > > 0x0.
> > > > > > >
> > > > > > > 1023202041|app1 |6|00|Uploading boot log, time is MON OCT 23
> > > > 20:20:42
> > > > > > > 2006
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > And it repeats this every time.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > I can provide the sip.cfg and <mac>.cfg on request. I don't
> > want
> > > to
> > > > run
> > > > > > > out of space for the post.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Please help! It really can't be this hard.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Curt
> > > > > > >
> > > > > > > _______________________________________________
> > > > > > > --Bandwidth and Colocation provided by
> > > > Easynews.com<http://easynews.com/>--
> > > > > > >
> > > > > > > asterisk-users mailing list
> > > > > > > To UNSUBSCRIBE or update options visit:
> > > > > > >   http://lists.digium.com/mailman/listinfo/asterisk-users
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > > _______________________________________________
> > > > > > --Bandwidth and Colocation provided by Easynews.com
> > > > <http://easynews.com/>--
> > > > > >
> > > > > > asterisk-users mailing list
> > > > > > To UNSUBSCRIBE or update options visit:
> > > > > >   http://lists.digium.com/mailman/listinfo/asterisk-users
> > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > > > --
> > > > > Curt Shaffer,MCSA,MCSE
> > > > > Security+, Network+
> > > > > Certified IP Telephony Sepcialist
> > > > > 202-470-6892 (home)
> > > > > 202-470-6893 (Business)
> > > > > 309-412-4809 (efax)
> > > > >
> > > > _______________________________________________
> > > > --Bandwidth and Colocation provided by Easynews.com --
> > > >
> > > > asterisk-users mailing list
> > > > To UNSUBSCRIBE or update options visit:
> > > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > > _______________________________________________
> > > --Bandwidth and Colocation provided by Easynews.com --
> > >
> > > asterisk-users mailing list
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > >
> > > _______________________________________________
> > > --Bandwidth and Colocation provided by Easynews.com --
> > >
> > > asterisk-users mailing list
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061024/8b788e68/attachment-0001.htm