[asterisk-users] Zap Channel and VM problem

Tzafrir Cohen tzafrir.cohen at xorcom.com
Mon Oct 23 05:18:07 MST 2006


On Mon, Oct 23, 2006 at 12:52:49PM +0100, Andy Green wrote:
> Hello,
> 
> I am experiencing problems with a ZAP channel not being released after a
> voicemail has been left.
> 
> I have 2 analogue extns from an Alcatel PBX wired into 2 FXO ports on my *
> box.
> 
> If I make a call from an Alcatel extn and route it to a SIP extension on my
> * everything works as expected, at the end of the call the ZAP channel is
> released.
> 
> As soon as I activate VM on the SIP extension VM can be left but the inbound
> ZAP channel is not released until 4 and a half minutes later (always).

Who is hanging up the call? Asterisk or the Alcatel PBX? If the Alcatel
PBX: how does it notify the hangup?

> 
> Users are simply putting the alcatel extn handset down to end the call (no
> key pad presses, no DTMF sent as * vm prompt suggests)
> 
> During this time the SIP extension cannot receive any other calls from the
> Alcatel (the ZAP channel is busy).
> 
> Am I right in thinking that the ZAP channel is timing out and releasing
> itself on a predetermined silence period (hence 4 and half minutes every
> time)
> 
> If this is the case where do I change the ZAP (or is it VM) silence detect
> setting

-- 
Tzafrir Cohen   iax:guest at local.xorcom.com/tzafrir
icq#16849755       mailto:tzafrir.cohen at xorcom.com     
+972-50-7952406          jabber:tzafrir at jabber.org
                             http://www.xorcom.com     


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