[asterisk-users] CTI

[Matt Florell]

Have you looked at QueueMetrics?
http://queuemetrics.loway.it/

There are also several call center packages for Asterisk out there
that have all of the reports built into them that you want:
http://www.voip-info.org/wiki/view/Predictive+dialer

MATT---

On 11/28/06, Hernany Oliveira <hernany.ce at odontosystem.com.br> wrote:
> I need something like Call Manager.
> I need to know how many agents is logged in, how many calls are on queues,
> transfer calls, hang up calls, reports and so on.
> Everything related to a Call Center operation.
>
> I have been looking for and I did not find anything.
>
>
> -----Mensagem original-----
> De: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] Em nome de Matt Florell
> Enviada em: segunda-feira, 27 de novembro de 2006 17:59
> Para: Asterisk Users Mailing List - Non-Commercial Discussion
> Assunto: Re: [asterisk-users] CTI
>
> CTI is a pretty broad term, what exactly do you need to do?
>
> Do you need to connect with another system?
>
> What features do you need?
>
> MATT---
>
> On 11/27/06, Hernany Oliveira <hernany.ce at odontosystem.com.br> wrote:
> > Is there any cti for asterisk ??
> > Where may I download it ??
> >
> > Thanks in advance
> >
> > Hernany
> >
> >
> > --
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> > Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date:
> 27/11/2006
> > 04:00
> >
> >
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> --
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date: 27/11/2006
> 04:00
>
>
> --
> No virus found in this outgoing message.
> Checked by AVG Free Edition.
> Version: 7.5.430 / Virus Database: 268.14.19/555 - Release Date: 27/11/2006
> 18:09
>
>
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