[asterisk-users] Question on Aastra phones and Astrisk

shadowym shadowym at hotmail.com
Thu Nov 9 09:14:19 MST 2006


That clarifies it!

First the stupid questions to eliminate the possibility of anything besides
the phones,

Have you connected a different make hardphone or softphone and confirmed
that works?

Have you tried a different IAX/SIP provider? 

-----Original Message-----
From: Matt [mailto:mhoppes at gmail.com] 
Sent: Wednesday, November 08, 2006 6:11 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Question on Aastra phones and Astrisk

It only happens when you go from IAX/SIP --> asterisk box --> aastra phone.
Doesn't happen PSTN --> asterisk box --> aastra phone.

The aastra people have said they believe it is a codec negotiation issue...
but the newest firmware didn't fix it.... send them packet dumps.

On 11/7/06, shadowym <shadowym at hotmail.com> wrote:
> Running several Aastra 9133i and 480CT phones with v1.4 firmware 
> CentOS 4.4, Asterisk 1.2.13, Zaptel 1.2.10, Freepbx2.1.3.  Using all 
> default settings
>
> I have not seen that problem. I am not exactly sure we are creating 
> those exact same conditions but it sounds like standard extension use 
> to multiple incoming calls correct?  That is all we are doing plus 
> some more complicated outgoing stuff.
>
> -----Original Message-----
> From: Matt [mailto:mhoppes at gmail.com]
> Sent: Tuesday, November 07, 2006 5:31 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Question on Aastra phones and Astrisk
>
> *bump*  Anyone?
>
> On 11/6/06, Curt Shaffer <cshaffer at gmail.com> wrote:
> > I wanted to add what we have both seen on traffic captures.
> >
> > You see Caller 1's RTP stream. Call 2 comes in and you see the 
> > creation of its RTP stream. After Call 2 is put on hold the RTP 
> > stream from Caller 1 disappears without a trace never to return and 
> > this is when the one way audio is happening.
> >
> > And I also wanted to add that I am running 1.4.0 firmware for this
phone.
> >
> > Thanks again!
> >
> >
> >
> > -----Original Message-----
> > From: Curt Shaffer [mailto:cshaffer at gmail.com]
> > Sent: Monday, November 06, 2006 6:58 PM
> > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > Subject: RE: [asterisk-users] Question on Aastra phones and Astrisk
> >
> > I'm the friend mentioned here.
> >
> > I am using the Aastra 480i CT. It is SIP to my PBX and IAX 
> > termination from the PBX to my provider. My issue has a slight twist 
> > to it but the same result. For instance his is always where as mine 
> > is frequent but not
> always.
> > After I got to finally see it first hand today, I had to start over 
> > from Caller 1 5 times to get it to happen again.
> >
> > Caller 1 calls in and Person A answers. Caller 2 calls in and Person 
> > B answers. Person B puts caller 2 on hold and audio drops on Caller 1.
> > So Person A can hear caller 1 but caller 1 cannot hear Person A.
> >
> > This happens more often when Call 1 is on the handset and Call 2 is 
> > on the portable or vis a vi, but this is not always the case. It 
> > does happen to 1 set only but just less frequent.
> >
> > I have tried carrierinvite=yes and no but this does not change the
issue.
> > The phones are behind a router but the external IP of the router is 
> > on the same network as the * box.
> >
> > Thanks!
> >
> > Curt
> >
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matt
> > Sent: Monday, November 06, 2006 6:35 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: [asterisk-users] Question on Aastra phones and Astrisk
> >
> > Hi,
> >        Some odd behaviour here.  A friend and I were talking tonight,
> > and it seems we have both seen the same problem.   We are both using
> > aastra phones (I am using 9113is).    We have a connection to and from
> > providers via SIP and IAX.    When I place a call on the local hold of
> > the phone, and then pick them back up I can hear them, but they can
> > not hear me.    However, if I park the call, and then pick it up
> > again, the audio is fine.
> >       Tonight I tried placing a call on hold using a Sipura/Linksys 
> > ATA (that is just hitting 'flash', which basically puts the call on
> > local hold and starts music).    The problem did not manifest itself.
> >
> > Has anyone else had this issue?  Do you have a fix for it?  It is an 
> > astrisk issue or an aastra issue?
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