[asterisk-users] How to reboot a Polycom phone remotely

[Mike]

Hi Rick,
 
Well, if I told you I'd have to kill you :-)
 
Seriously, taken from a very hidden Wiki page:
http://www.voip-info.org/wiki/view/Polycom+reboot+hardphone+script
 
>From the CLI: sip notify polycom-check-cfg xxxx
 
xxx being the registered name in SIP.conf. It is meant for the phones to
check for new configuration and download it.  Your phone of course has to be
registered with your Asterisk and you need to have a provisoning server
also, because I believe the phone won't reboot if there isnt a new phone.cfg
file in your provisioning server to download. I am not sure if it works when
you only change the sip application (sip.ld) to a new version.
 
I haven't really tried to find out the full and precise functionality, but
it works on my phones when change anything in phone1.cfg on my provisioning
server.  It's even intelligent enough to wait until the end of a call of the
phone is being used.
 
 
Mike, happy to contribute answers instead of questions for once.
 


  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rick Smith
Sent: November 7, 2006 8:44 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset



hmm, I’d like to know that.  How do you reboot remotely ? J

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
Sent: Tuesday, November 07, 2006 2:13 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset

 

Disregard my previous message, I succeeded in downgrading my phones.  And it
worked, thanks Rick for the info.  Is there any Polycom-specific mailing
list I should be on to be aware of stuff like that?

 

Also, would you know how to check the version of sip.ld remotely? I know how
to reboot remotely, and I did for a few phones, but my paranoid self would
like to double check and see if the sip.ld 1.6.7 re-installed ok by checking
the current version.  Is that even possible?

 

Mike

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rick Smith
Sent: November 7, 2006 11:28 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset

I had this EXACT same problem, and 2.0.x is the problem according to Polycom
Tech Support.

 

I had such a hard time explaining the problem, too


 

Downgraded to 1.6.7 and all worked well again.  Polycom says if you’re using
Asterisk, don’t

go past 1.6.7 until they say to.

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
Sent: Tuesday, November 07, 2006 11:02 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] "Sticky" Polycom 501 keys and handset

 

Hi,

 

I've recently bought new Polycom 501 phones, upgraded to bootrom 3.2.2 and
SIP 2.0.1.   I just noticed something, which I first blamed on Asterisk and
NATs (a 2 second silence at the beginning of a call).  Something I've
noticed also on my old phone (which is having the same problem now, but its
also been upgraded).

 

My keys are sticky.  Simple as that.  Sometimes I press a number and the key
comes up (the hardware seems fine) but the phone produces this loooong tone
as if I had pressed the key for 3 seconds.  Even the receiver is sticky,
giving my dialtone when I lift it only 1-2 seconds after I lift the handset.
It simply looks like the phone can't keep up, like a sluggish computer.

 

Anybody has ever seem this?  I'd like to downgrde to SIP 1.6.7 to see if the
new sip app was the problem.  How can I do that?  I've placed the old sip.ld
file where I had to, but the phone wont pick it up.  

 

Short of that, can somebody point me to the newest firmware (2.0.2) to see
if that would help?

 

Mike 

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