[asterisk-users] "Sticky" Polycom 501 keys and handset

[Bill Gibbs]

I think in the features you can completely wipe the sip image

 

Menus

Settings

Advanced

Admin Settings

Reset to default

Then format the file system

 

Bill

 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
Sent: Tuesday, November 07, 2006 1:49 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset

 

Any hints on downgrading?  I placed the old SIP 1.6.7 on the right
folder, but my phone wont pick it up and install it.  It must be
thinking "this is an old version, ignore" or something....

 

I`ve never downgraded a phone, I tend to like upgrading more :-)

 

Mike

	 

	
________________________________


	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Rick Smith
	Sent: November 7, 2006 11:28 AM
	To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
	Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and
handset

	I had this EXACT same problem, and 2.0.x is the problem
according to Polycom Tech Support.

	 

	I had such a hard time explaining the problem, too...

	 

	Downgraded to 1.6.7 and all worked well again.  Polycom says if
you're using Asterisk, don't

	go past 1.6.7 until they say to.

	 

	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
	Sent: Tuesday, November 07, 2006 11:02 AM
	To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
	Subject: [asterisk-users] "Sticky" Polycom 501 keys and handset

	 

	Hi,

	 

	I've recently bought new Polycom 501 phones, upgraded to bootrom
3.2.2 and SIP 2.0.1.   I just noticed something, which I first blamed on
Asterisk and NATs (a 2 second silence at the beginning of a call).
Something I've noticed also on my old phone (which is having the same
problem now, but its also been upgraded).

	 

	My keys are sticky.  Simple as that.  Sometimes I press a number
and the key comes up (the hardware seems fine) but the phone produces
this loooong tone as if I had pressed the key for 3 seconds.  Even the
receiver is sticky, giving my dialtone when I lift it only 1-2 seconds
after I lift the handset.  It simply looks like the phone can't keep up,
like a sluggish computer.

	 

	Anybody has ever seem this?  I'd like to downgrde to SIP 1.6.7
to see if the new sip app was the problem.  How can I do that?  I've
placed the old sip.ld file where I had to, but the phone wont pick it
up.  

	 

	Short of that, can somebody point me to the newest firmware
(2.0.2) to see if that would help?

	 

	Mike 

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