[Asterisk-Users] Agent Callback, how to "see" wath queue is calling the agent?

[Massimo Nuvoli]

Kyle Sexton ha scritto:
> Could you just set the variable in the part of the dialplan where they
> enter the queue and then reference it here?
> 

:-) very simple, tested but not working, and logically i think it is
right.

In asterisk a variable (dialplan SET) is bound to the "incoming
channel", but, when the agentcallback is called there is not link with
the "incoming channel", as the user called must pickup the phone and
confirm the call answer.

As there is some exception (like CALLERID) i think there is some info
missing (or never requested) calling the "callback" procedure...

I think, but my thinking may be wrong.


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