[Asterisk-Users] Queues - Can I PAUSE an agent instead of LOGGING OUT?

[Matt]

Right.  I understand PauseQueueMember.. that wasn't my question.   My
question was... if a call rings through a member, and they don't
answer it.  Can I have asterisk pause them, INSTEAD of logging them
out of the queue?  Or, for that matter.. have asterisk do something
other then logging them out (ie send an e-mail, go to a macro, etc?)

On 5/23/06, BJ Weschke <bweschke at gmail.com> wrote:
> On 5/23/06, Matt <mhoppes at gmail.com> wrote:
> > Hi,
> > If an agent doesn't take a call.. is there some way I can PAUSE them
> > instead of logging them out?
> > _______________________________________________
>
>
>  In what context do you want to pause them? If queues, check out
> PauseQueueMember.
>
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