[Asterisk-Users] I've broken voicemail

[Robbie Hughes]

I went to put in the new sound files over the weekend, but forgot to backup
the custom folder and lost my custom digital receptionist files.
I then had to copy the old files back from a duplicate machine.

The problem is now though that voicemail just hangs up when I dial it.

Other apps work - *70 for example gives me 'call waiting...activated' so I
know it's accessing the files correctly, and the gsm files themselves are
all chown asterisk, chgrp asterisk chmod 644 * etc so they can be read and
there shouldn't be a permissions issue...but voicemail is not working.

In asterisk I get the following:


asterisk*CLI> set verbose 999
Verbosity was 0 and is now 999
    -- Executing Answer("SIP/1607-a359", "") in new stack
    -- Executing Wait("SIP/1607-a359", "1") in new stack
    -- Executing VoiceMailMain("SIP/1607-a359", "default") in new stack
  == Spawn extension (from-internal, *98, 3) exited non-zero on
'SIP/1607-a359'
    -- Executing Macro("SIP/1607-a359", "hangupcall") in new stack
    -- Executing ResetCDR("SIP/1607-a359", "w") in new stack
    -- Executing NoCDR("SIP/1607-a359", "") in new stack
    -- Executing Wait("SIP/1607-a359", "5") in new stack
    -- Executing Hangup("SIP/1607-a359", "") in new stack
  == Spawn extension (macro-hangupcall, s, 4) exited non-zero on
'SIP/1607-a359' in macro 'hangupcall'
  == Spawn extension (from-internal, h, 1) exited non-zero on
'SIP/1607-a359'


And full log gives me

May 22 23:07:49 DEBUG[3119]: Setting NAT on RTP to 0
May 22 23:07:49 DEBUG[3119]: Stopping retransmission on
'5F145956-E9DF-11DA-84DB-0016CB90EF7F at 192.168.4.144' of Response 3706: Found
May 22 23:07:49 DEBUG[3119]: Setting NAT on RTP to 0
May 22 23:07:49 DEBUG[3119]: Check for res for 1607
May 22 23:07:49 DEBUG[3119]: Call from user '1607' is 1 out of 0
May 22 23:07:49 DEBUG[3119]: build_route: Contact hop:
<sip:1607 at 192.168.4.144:5060>
May 22 23:07:49 VERBOSE[3119]:     -- Executing Answer("SIP/1607-bd04", "")
in new stack
May 22 23:07:49 VERBOSE[3119]:     -- Executing Wait("SIP/1607-bd04", "1")
in new stack
May 22 23:07:49 DEBUG[3119]: Stopping retransmission on
'5F145956-E9DF-11DA-84DB-0016CB90EF7F at 192.168.4.144' of Response 3707: Found
May 22 23:07:50 VERBOSE[3119]:     -- Executing
VoiceMailMain("SIP/1607-bd04", "default") in new stack
May 22 23:07:50 WARNING[3119]: Unexpected freqency 44100
May 22 23:07:50 WARNING[3119]: Unable to open fd on
/var/lib/asterisk/sounds/vm-login.wav
May 22 23:07:50 WARNING[3119]: Unable to open vm-login (format ulaw): No
such file or directory
May 22 23:07:50 WARNING[3119]: Couldn't stream login file
May 22 23:07:50 VERBOSE[3119]:   == Spawn extension (from-internal, *98, 3)
exited non-zero on 'SIP/1607-bd04'
May 22 23:07:50 VERBOSE[3119]:     -- Executing Macro("SIP/1607-bd04",
"hangupcall") in new stack
May 22 23:07:50 VERBOSE[3119]:     -- Executing ResetCDR("SIP/1607-bd04",
"w") in new stack
May 22 23:07:50 DEBUG[3119]: cdr_mysql: inserting a CDR record.
May 22 23:07:50 DEBUG[3119]: cdr_mysql: SQL command as follows:  INSERT INTO
cdr 
(calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,duration
,billsec,disposition,amaflags,accountcode) VALUES ('2006-05-22
23:07:49','\"GPPlus\" <1607>','1607','*98','from-internal',
'SIP/1607-bd04','','ResetCDR','w',1,1,'ANSWERED',3,'')
May 22 23:07:50 VERBOSE[3119]:     -- Executing NoCDR("SIP/1607-bd04", "")
in new stack
May 22 23:07:50 WARNING[3119]: CDR on channel 'SIP/1607-bd04' not posted
May 22 23:07:50 WARNING[3119]: CDR on channel 'SIP/1607-bd04' lacks end
May 22 23:07:50 VERBOSE[3119]:     -- Executing Wait("SIP/1607-bd04", "5")
in new stack
May 22 23:07:55 VERBOSE[3119]:     -- Executing Hangup("SIP/1607-bd04", "")
in new stack
May 22 23:07:55 VERBOSE[3119]:   == Spawn extension (macro-hangupcall, s, 4)
exited non-zero on 'SIP/1607-bd04' in macro 'hangupcall'
May 22 23:07:55 VERBOSE[3119]:   == Spawn extension (from-internal, h, 1)
exited non-zero on 'SIP/1607-bd04'
May 22 23:07:55 DEBUG[3119]: update_user_counter(1607) - decrement inUse
counter
May 22 23:07:55 DEBUG[3119]: Stopping retransmission on
'5F145956-E9DF-11DA-84DB-0016CB90EF7F at 192.168.4.144' of Request 102: Found



But nothing there is particularly life-threatening...that I can see at
least?

Does anyone have any ideas of where I could start to look for this problem?
I can't find any evidence that I've broken anything but for the fact that
voicemail is broken.

Any help appreciated.
r