[Asterisk-Users] PRI dialing IVR with inband DTMF

[Strom Carlson]

On 5/19/06, Anthony Cennami <acennami at gmail.com> wrote:
> Two situations:
>
> Shoretel Phone --> ShoreTel --> PRI --> Asterisk --> Softswitch -->
> VoIP/PSTN  -- This situation does NOT work.  User hears audio, but Asterisk
> does not appear to process DTMF.  Note, this is ONLY on IVR applications
> where we are not getting 200/connect passed through even though we're
> hearing IVR audio (early media)

Is the PRI connected directly from the ShoreTel to the Asterisk box,
or is it connected through the PSTN?

The PSTN is not supposed to set up the forward audio path until after
the call supervises, so this is where your issue may lie.

-- 
Strom Carlson
http://www.stromcarlson.com/