[Asterisk-Users] Call detail records for Digital Receptionist

Robbie Hughes spam at dynsysgroup.com
Fri May 19 05:27:40 MST 2006


I have a client who uses the digital receptionist to take calls and then
pass them on as normal to the appropriate depts. The problem is, they need
to find out how many people are not getting through...
In the mysql cdr, these are all recorded as ANSWERED, but there is no
indication of if they give up on waiting.



Does anyone have any idea if this information is recorded somewhere? (am not
using 1.2 at mo, but could upgrade if this functionality is available...)

Many thanks
r





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