[Asterisk-Users] Music on Hold restart at beginning for each call

[Tim Sharp]

Chris,
I have it working now using Playback but I am looking for a way to reduce the wait time.

The system can hold up to four numbers per each DID number.  When a call comes in the first message says
"Please wait while I attempt to connect you.  At any time during this call you may press 1 to go straight 
to voice mail."  And the first of four numbers is dialed.  If the call is not answered then the second 
message says "Thank you for your patience.  I am trying an alternate number.  Remember you can always 
press 1 to go staight to voice mail."  And the next number is dialed.  This can continue for two more
numbers.  If there is no answer and all numbers have been tried the message "I am sorry I was unable to 
locate your party.  I will transfer you to their voice mail."  And the system transfers the call to voice mail.

The best case would be to dial the number while playing the message.  I have this working except that the
sound file is played in a loop when using the m option with dial.  The first call works great, every call after
the message will start where the prior call ended.  I am looking for a way to have the sound file start at the
begining with each call.

Thanks,
Tim

 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of Chris
Hastie
Sent: Sunday, May 14, 2006 5:37 PM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Music on Hold restart at beginning for
each call


On Fri, 12 May 2006, Tim Sharp <TSharp at infoviewsystems.com> wrote
>I am using the m option on the dial command to play a message instead 
>of ringing.  The message is something like "please wait while I try to 
>locate your party" so I need it to start at the beginning for each 
>call.  I think there might be a way in 1.2.x be we are not ready to 
>upgrade yet so a solution for 1.0.9 is what I am after.  Thanks.

The 'm' option is for music on hold, not really announcements. Wouldn't 
it be simpler to play the announcement first, then dial? eg

exten => s,1,Playback(local/please_hold_locate)
exten => s,2,Dial(${FOO},20,tm)
-- 
Chris Hastie
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