[Asterisk-Users] Re: Call parking from legacy PBX over PRI??

[Steven]

Here is a CLI of the problem:

Here is a CLI of the problem:
 == Timeout for Zap/47-1 parked on 5401. Returning to park-dial,Zap/47,1
    -- Executing Dial("Zap/47-1", "Zap/47||t") in new stack
  == Everyone is busy/congested at this time (1:0/0/1)
    -- Hungup 'Zap/47-1'

Zap/47-1 could be any of 200 phones and the Legacy PBX doesn't know what to do with the call, so it comes back as busy.

-- 
-- 
Steven

http://www.glimasoutheast.org



"Steven" <asterisk at tescogroup.com> wrote in message news:e3vc0m$dao$1 at sea.gmane.org...
>I have an issue with call parking and hope there is some undocumented feature for this. ;-)
>
> We are replacing our legacy PBX with asterisk, but to save money over time (handsets and network), I am trying to maintain the use 
> of our legacy PBX.
> Asterisk extensions can not use the call parking features (not usable over trunk cards) of the old PBX, so I have to get the old 
> PBX to use asterisk's.
>
> Problem:
> If I park a cal from an asterisk extension, it works fine.
> If I park a call from Legacy PBX extension, It will not call back the proper extension and will make all extensions on our old PBX 
> ring.
> The issue is that the call parking feature retains the cannel to reconnect on timeout.
> This is fine for SIP, because the cannels includes the destination.
> On a ZAP PRI trunk, it retains ZAP/25, which only makes it call back the old PBX, not an extension.
> My front desk is still on the Legacy PBX.
>
> Two hopes:
> 1. The call parking feature can be changed to reconnect to the caller ID of the parker instead of the channels ID.
> or
> 2. I can set a timeout extension (front desk) for all parked calls.  This would be acceptable, because most users either just use 
> hold or a blind transfer.  It is normally only the front desk that parks calls and even if a user did, the front desk can handle 
> their timeout.
>
>
>
>
> features.conf:
> [general]
> parkext => 5400    ; What ext. to dial to park
> parkpos => 5401-5409   ; What extensions to park calls on
> context => parkedcalls   ; Which context parked calls are in
> parkingtime => 120   ; Number of seconds a call can be parked for (default is 45 seconds)
>
> -- 
> -- 
> Steven
>
> http://www.glimasoutheast.org
>
>
>
>
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>