[Asterisk-Users] Call parking from legacy PBX over PRI??

[C F]

Use a macro that uses the ParkAndAnnounce application and set the
return context there.

On 5/11/06, Steven <asterisk at tescogroup.com> wrote:
> I have an issue with call parking and hope there is some undocumented feature for this. ;-)
>
> We are replacing our legacy PBX with asterisk, but to save money over time (handsets and network), I am trying to maintain the use
> of our legacy PBX.
> Asterisk extensions can not use the call parking features (not usable over trunk cards) of the old PBX, so I have to get the old PBX
> to use asterisk's.
>
> Problem:
> If I park a cal from an asterisk extension, it works fine.
> If I park a call from Legacy PBX extension, It will not call back the proper extension and will make all extensions on our old PBX
> ring.
> The issue is that the call parking feature retains the cannel to reconnect on timeout.
> This is fine for SIP, because the cannels includes the destination.
> On a ZAP PRI trunk, it retains ZAP/25, which only makes it call back the old PBX, not an extension.
> My front desk is still on the Legacy PBX.
>
> Two hopes:
> 1. The call parking feature can be changed to reconnect to the caller ID of the parker instead of the channels ID.
> or
> 2. I can set a timeout extension (front desk) for all parked calls.  This would be acceptable, because most users either just use
> hold or a blind transfer.  It is normally only the front desk that parks calls and even if a user did, the front desk can handle
> their timeout.
>
>
>
>
> features.conf:
> [general]
> parkext => 5400    ; What ext. to dial to park
> parkpos => 5401-5409   ; What extensions to park calls on
> context => parkedcalls   ; Which context parked calls are in
> parkingtime => 120   ; Number of seconds a call can be parked for (default is 45 seconds)
>
> --
> --
> Steven
>
> http://www.glimasoutheast.org
>
>
>
>
>
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