[Asterisk-Users] Voicemail error

[Tzafrir Cohen]

On Sat, May 06, 2006 at 02:26:50PM -0600, David L. West wrote:
> I (sometimes) get this error message:
> 
> WARNING[17191]: app_voicemail.c:2411 leave_voicemail: No entry in voicemail config file for 'irstname.lastname'
> 
> I can see the value of the argument is "firstname.lastname" when this line executes in the std-exten macro:
> 
> exten => s-NOANSWER,1,Voicemail(u${ARG1})  ; If unavailable...
> 
> But the error message drops the first character.  It doesn't happen for every extension, just some of them.  I haven't figured out what distinguishes those that cause the error; tried it with ids containing periods and ones without, and that doesn't seem to be it.
> 
> If I login as one of the affected users and try to run VoiceMailMain, I get this:
> 
> WARNING[17538]: app_voicemail.c:5006 vm_authenticate: Unable to read password
> 
> User "stephany.toman" exhibits this behavior, while "nakya.west" does not.  Both are defined exactly that way in sip.conf, with mailbox= their usernames, and entries in voicemail.conf to match.
> 
> 

Could you please post your complete extensions.conf or maybe just that
context? 

Also a trace from the CLI that will show what goes in as ARG1 . 

-- Tzafrir