[Asterisk-Users] Call Center Phone with Auto Answer

Mike Clark mike at infoanywhere.com
Fri May 5 12:54:40 MST 2006


Kevin Savoy wrote:

> Can anyone recommend a phone to use in an inbound call center 
> environment that has an auto answer feature? We don’t want the agents 
> having to acknowledge the call. The call should just activate on the 
> headphones. We have tried Grandstream 2000, Polycom 301, 501 and 601. 
> None of these support it.
>
My Polycom phones support auto-answer. This link should get you started.

http://www.voip-info.org/wiki-Polycom+auto-answer+config

Mike



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