[Asterisk-Users] Call Center Phone with Auto Answer
Mike Clark
mike at infoanywhere.com
Fri May 5 12:54:40 MST 2006
Kevin Savoy wrote:
> Can anyone recommend a phone to use in an inbound call center
> environment that has an auto answer feature? We don’t want the agents
> having to acknowledge the call. The call should just activate on the
> headphones. We have tried Grandstream 2000, Polycom 301, 501 and 601.
> None of these support it.
>
My Polycom phones support auto-answer. This link should get you started.
http://www.voip-info.org/wiki-Polycom+auto-answer+config
Mike
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