[Asterisk-Users] multiple auto attendants

[Bob McDowell]

Assuming your definition of 'auto attendant' is the same as my own, then
you betcha!

If I were building such a beast, I would use a different context for
each tenant that wanted a customized IVR and a public/generic one for
everyone else.  You could use DID to route the incoming calls to the
proper context.  I would suggest that the public one run into a
tenant-wide directory with voicemail.

Or maybe I wouldn't.  That doesn't seem very customer friendly.  You
will want to get all the requirements of this project lined out before
you begin, as there are a lot of options here.  You could conceivably
waste a lot of time...

Still, Asterisk can easily handle this for you.


Good luck,

Bob McDowell

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Paolo
Supino
Sent: Thursday, March 30, 2006 4:03 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] multiple auto attendants

Hi

  I was given the task to try and build a VOIP solution to an office
building with multiple tenants in all sizes and shapes. Some of them
will require auto attendants and some will simply want direct lines to
their phones.
The question I have is: Can asterisk be configured to handle multiple
auto attendants?





TIA
Paolo

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