[Asterisk-Users] Disable polycom call waiting?

[C F]

If all you want to do is not play a tone to the users if they are on
the phone, then modify the tone in sip.cfg or phon1.cfg, I don't
remember which one it is, but I have done it before.


On 3/30/06, asterisk at anime.net <asterisk at anime.net> wrote:
> On Thu, 30 Mar 2006, Mojo with Horan & Company, LLC wrote:
> > In polycom's firmware version 1.5.x, it's in the phone menu:
> >
> > Menu ->
> > 3 (Settings) ->
> > 2 (Advanced) -> (Enter Admin Password, '456' typically) ->
> > 1 (Admin Settings)->
> > 2 (SIP Configuration) ->
> > Line 1 (or 2 or 3 or ...) ->
> > Calls per Line Key, Set it to 1.
> >
> > Prior to version 1.5.x, it must be implemented in the asterisk dialplan using
> > groups.
>
> this prevents additional outgoing calls, which is unacceptable. i cannot
> put a call on hold and originate another call -- the phone says
> "resources full".
>
> all I want to do is prevent the polycom from ringing in the ear of our
> employees while they are already on the line talking on the phone with
> customers. it's incredibly annoying.
>
> -Dan
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