[Asterisk-Users] asterisk doesn't wait for whole extension

[Sebastian Reitenbach]

Hi,

maybe a dumb question, but it seems that some calls are directed to our 
central dial in number despite the extensions the callers say they dialled. 
E.g. they dial 1234-567, asterisk recognizes 12345, it says this is an unknown 
extension, where it is right, and redirects the call to the central dial in 
extension 1234-0. This only seems to happen when the numbers are dialled 
manually. When I try the same dialling with my mobile, it sends the whole 
number as one block, 1234567 and the correct end device with the extension is 
ringing. Is there a timer that can be programmed to tell asterisk to wait 
until it recognizes the number? Or is there a way to tell asterisk that the 
extensions are all three digits long, so that it will wait the time until the 
whole extension was dialled?

kind regards
Sebastian