[Asterisk-Users] Transferring calls - BUG0003710

[Olle E Johansson]

29 mar 2006 kl. 01.03 skrev Douglas Garstang:

> I made the post below earlier today. I'v since removed all NAT from  
> the equation and the problem still persists. Basically I am trying  
> to transfer a call. The transferring phone sends a REFER message to  
> asterisk with a call id that Asterisk doesn't know about. Surely,  
> surely.... someone else must have seen this?
>
> hermes*CLI> sip show channels
> Peer             User/ANR    Call ID      Seq (Tx/Rx)  Form   
> Hold     Last Message
> xxx.187.128.20   3254104     06b217722a8  00102/00031  ulaw   
> Yes      Rx: REFER
> xxx.187.142.233  3254102     e1acc8e-eb8  00101/00002  ulaw   
> No       Rx: ACK
> 2 active SIP channels
> hermes*CLI>
> hermes*CLI>
> Mar 28 16:01:15 NOTICE[11656]: chan_sip.c:6734 get_refer_info:  
> Supervised transfer requested, but unable to find callid  
> 'bc743aeb-13b250a9-d8f2ccf4 at xxx.187.128.20'.  Both legs must reside  
> on Asterisk box to transfer at this time.
>
> Looks the Asterisk doesn't know about the call-id. Why not?
'
That call may be on another server - your sip show channels confirm  
that it is not on this server.
The error message clearly says that both legs must reside on Asterisk  
box...

/O