[Asterisk-Users] after-queues
Dov Bigio
dovb at terra.com.br
Mon Mar 27 08:37:27 MST 2006
Hi,
I have the following requirement.. after a customer is answered by a Queue, I want him to be redirected to another extensions, where an IVR would answer and ask for his opinion about the analyst who just solved his issue.
Is there a way to redirect him automatically, or do I have to ask my agents to manually transfer the users to this IVR extension?
Thank you
Dov
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