[Asterisk-Users] Asterisk Users

[Gary Richardson]

We've been running on an ICS7750 for almost 4 years. It's ridiculously
expensive. We've looked at the cost of setting up call center like
features, call recording etc and it boils down to a forklift upgrade
that will end up costing anywhere from $100-$250K. That's partially
our problem, since we bought the ICS unit in the first place.

Plus, the ICS7750 in particular has been very unreliable for us. The
switching backplain died 3 times in it. The memory for the SPE blades
was underspeced for unity (especially after SQL server memory leaks).

We never upgraded off of callmanager 3.2. We got our system barely
stable, but never working properly. It seems like every time I walk
past it in the lan room, somethings goes wrong. TAC couldn't really
solve our problems. The software itself is far too complex and
unstable. It takes 15-25 screens to configure a new user with
voicemail. We've never be able to properly use conference bridges --
they die after 3 minutes.

Possibly CCM4/5 is better. We'll never know at this point.

I suppose I'm just whining now. Cisco has tried really hard to help us out.

-- A jaded Cisco user.

On 3/23/06, Lacy Moore - Aspendora <aspendora at gmail.com> wrote:
> Just out of curiosity what was the reasons for migrating off of Cisco?  This
> is interesting since I've run across people who swear by Cisco, but the
> costs involved are just too unreasonable for me.
>
>
>
> On 3/23/06, Gary Richardson <gary.richardson at gmail.com> wrote:
> > I'm currently 1 PRI with 25 phones. We'll be 2 PRI's and over 100
> > phones by mid summer. We're currently 5 DID's, but I'm pretty sure
> > we'll be around 50 when were done.
> >
> > We're currently migrating off of a cisco call manager. I recommend
> > going slow with your transition -- do a chunk of phones, wait a week
> > or two before doing more. Asterisk excels at interoping with other
> > systems; take advantage of this.
> >
> > Thanks.
> >
> > On 3/22/06, QUICK, RANDY <RQUICK at thcs.org> wrote:
> > >
> > >
> > > Can you guys and girls give me some examples of companies using Asterisk
> and
> > > how many DIDs you have.  I have built a small system and tested it with
> > > AASTRA 480i's and all is working perfectly.  I go in front of my
> Management
> > > Board tomorrow to demo the app and show them it is a viable solution.
> We
> > > are a medical facility with 12 facilities and a total of 1700 phones.
> Any
> > > info you have would be a huge help when they ask who else is using it.
> > >
> > > Thanks in advance!
> > >
> > >
> > > Randy Quick
> > > Communications Technician II
> > > Texoma Healthcare Systems
> > > 903.416.4398
> > > rquick at thcs.org
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