[Asterisk-Users] Realtime Query

[Aaron Daniel]

> I believe he was trying to *help* you, and since the dialplan file is 
the
> primary determinant of system behavior (i.e. that's "why it matters") he
> would be much more able to comment upon your complaint.
>
> He would be looking for problems in the dialplan that might explain the
> behavior that led to your complaint.

Thank you.  I wasn't planning on responding originally.

The first and foremost thing to check is almost ALWAYS the dialplan.  The 
first place I look when there's a problem on our system is the dialplan, 
since there's often something in there that I didn't account for, so 
naturally, the first thing I ask for when troubleshooting is the dialplan. 
>From there you move on to any settings or modifications that were made 
either to asterisk or other files.  The process of elimination is what I 
usually go for.

We're here to help, don't respond negatively when you post something to 
the list and people ask for information Doug.

-- 
Aaron Daniel
Computer Systems Technician
Sam Houston State University
amdtech at shsu.edu
(936) 294-4198