[Asterisk-Users] Re: Queues - calls going to agents lised as "In use"

Wed Mar 22 00:07:02 MST 2006

In article <001c01c64906$0471dc00$76f21bc3 at comcentrixseng>, jrothstein at comcentrixs.com says...
> Grretings to all,
> 
> I am having a problem with a customer's queue setup that I don't really
> understand.
> 
> Has anyone come up with a solution for this, or know if Asterisk properly
> treats Agents who are "In use".

Hi Joe!

Asterisk treats properly agents that are occupied. Use them for you queue.

--
Tomislav Parcina
tparcina#lama.hr