[Asterisk-Users] Re: transfers/parked calls + polycom 501
Sean Cook
scook at kinex.net
Thu Mar 16 12:12:58 MST 2006
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This sounds like a digitmap issue... from your sip.cfg what is your
digitmap set to?
Sean
sdgesa gaeharth wrote:
> I am using the latest firmware and bootrom and this is a problem with
> all 12 polycom 501s that we have in the office. If I want to transfer
> to 1005 for example while on the phone with the original caller, I press
> transfer -> blind -> type "1", "0" then the phone clears the display
> and the transfer fails. It only allows me to dial the first two digits
> of the extension I want to transfer to. It even happens when I dial
> local sip to local sip, not just sip to pstn. This seems like a config
> mistake I made.....
>
> thanks
>
>
> */Noah Miller <noah at rosecompanies.com>/* wrote:
>
> Hi -
>
> > I am not sure what I did but blind transfers do not work. The
> Polycom does
> > not allow me to dial the extension of the person I want to
> transfer to after
> > I hit:
> >
> > transfer -> blind
>
> I would strongly suggest getting the latest firmware, and using the
> sample
> configuration files with that firmware to set up your phone. This SHOULD
> work. If it still does not work after doing this, there may be a
> hardware
> issue with your phone.
>
> - Noah
>
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