[Asterisk-Users] OSHA requirement to "reach a live human" ??

Scott Plante splante at insightsys.com
Wed Mar 15 13:06:30 MST 2006


Thanks for all the replies. Funny, Alexander! It's not for OSHA; it's 
for a private company. The only thing that made me wonder was that it is 
a system to be used by their *employees* so it might fall under 
different rules than a system for customers, and would be more in OSHA's 
purview. Nevertheless, I'm pretty dubious because I can't see how it 
relates to safety or health. I'm trying to get in touch directly with 
the person who's making the claim. So far the person I report to is 
telling me so-and-so says it's some OSHA requirement and when I asked 
for more info I got the, "I'll have to get with so-and-so and get back 
to you" answer. If I learn anything from them about this, I'll post it 
here. I'm still interested in anything your HR has to say, Doug, or any 
info anyone else has on it.

Scott

P.S. the ironic part is they want me to just allow the user to record a 
question/comment to satisfy the supposed "reach a live human" 
requirement, which doesn't seem like it would meet the requirement anyway.

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