[Asterisk-Users] OSHA requirement to "reach a live human" ??

[Rich Adamson]

But, "...your call is very important to us..."  :)

Alexander Lopez wrote:
> I wanted to investigate this myself, so I called OSHA, got VoiceMail! 
> 
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com 
>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
>> Scott Plante
>> Sent: Wednesday, March 15, 2006 10:37 AM
>> To: asterisk-users at lists.digium.com
>> Subject: [Asterisk-Users] OSHA requirement to "reach a live human" ??
>>
>> Hi,
>>
>> We're using Asterisk to develop a specialized IVR system for 
>> our employees and someone is telling us there is some OSHA 
>> requirement that you have to always be able to reach a "live 
>> human" on such systems. I've never heard of that and google 
>> didn't turn up anything in my searches. 
>> This is *not* some kind of "report a spill" or crucial system 
>> of any sort. It's a bit of a hassle because it wasn't going 
>> to be connected to their main phone system. Anyone ever heard 
>> of such a requirement from OSHA, or do you think someone is 
>> pulling my leg?
>>
>> Scott
>>
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