[Asterisk-Users] echo problem + choppy sound

sdgesa gaeharth pollux1234567890 at yahoo.com
Tue Mar 14 10:02:47 MST 2006


thanks for the info.
  
  it is not sharing an irq:
  
    0:   59840409   59803082    IO-APIC-edge  timer
    8:           1           0    IO-APIC-edge  rtc
    9:           0          0    IO-APIC-level  acpi
   11:           0          0    IO-APIC-level  ohci_hcd:usb1
   14:    2141851    2143209    IO-APIC-edge  ide0
  177:     111558     111273   IO-APIC-level  aic7xxx
  185:          15          0    IO-APIC-level  aic7xxx
  193:     736328     748953   IO-APIC-level  eth0
  201:  239290099  239259220   IO-APIC-level  wctdm
  NMI:          0          0
  LOC:  119645889  119645888
  ERR:          0
  MIS:          0
  
  
  I checked the switch.  The net connection is running at full duplex:
  
  FastEthernet0/15 is up, line protocol is up (connected)
    Hardware is Fast Ethernet, address is 0013.80b7.e24f (bia 0013.80b7.e24f)
    MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
       reliability 255/255, txload 1/255, rxload 1/255
    Encapsulation ARPA, loopback not set
    Keepalive set (10 sec)
    Full-duplex, 100Mb/s, media type is 100BaseTX
    input flow-control is unsupported output flow-control is unsupported
    ARP type: ARPA, ARP Timeout 04:00:00
    Last input never, output 00:00:03, output hang never
    Last clearing of "show interface" counters never
    Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
    Queueing strategy: fifo
    Output queue: 0/40 (size/max)
    5 minute input rate 31000 bits/sec, 15 packets/sec
    5 minute output rate 32000 bits/sec, 15 packets/sec
       679924 packets input, 225898296 bytes, 0 no buffer
       Received 3803 broadcasts (0 multicast)
       0 runts, 0 giants, 0 throttles
       0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
       0 watchdog, 5 multicast, 0 pause input
       0 input packets with dribble condition detected
       689110 packets output, 145860377 bytes, 0 underruns
       0 output errors, 0 collisions, 2 interface resets
       0 babbles, 0 late collision, 0 deferred
       0 lost carrier, 0 no carrier, 0 PAUSE output
       0 output buffer failures, 0 output buffers swapped out

Rich Adamson <radamson at routers.com> wrote:  Based only on what I see below (from previous posts), it sounds like you 
have two separate issues going on: 1) echo, and, 2) choppy sound. Those 
should be analyzed as two problems (not one).

You will find plenty of posts in the archives relative to both. In 
general terms, the choppy audio most often is caused by shared IRQ's 
when using a x100p or TDM400 card, and sometimes from a misconfigured 
ethernet nic on the asterisk machine. For the nic card, ensure you are 
running full duplex on the nic "and" whatever the nic is plugged in to.
Both need to be the same (half duplex will work in a low usage 
environment, but full duplex is preferred.)

For the IRQ issue (and we are all assuming you are using a TDM04b card 
since you really didn't say), do a 'cat /proc/interrupts' and make sure 
your TDM card is on its own IRQ. If it is shared with other devices, it 
is likely the cause for choppy audio. You'll see the TDM driver wctdm on 
that list. If it is shared, then move the TDM card from one pci slot to 
another to get it on its own IRQ.

The echo problem is going to be almost aways related to "too high" of 
gains in zapata.conf.  Your rxgain=10 and txgain=10 are way too high as 
others have already noted. Try reducing those to 0 and restart asterisk.
Then increase the values (if needed) by increments of 2 until you find a 
balance between low volume and echo.  I'd suggest doing that "after" 
resolving the IRQ/choppy audio issues.


> I have done this but I still get choppy sound and echo on some calls
> 
> thanks
> 
> */Giovanni Miano /* wrote:
> 
>     Of course,
>     Echo is 2 types: electric and ambiental.
> 
>     If u gain rx o tx more than you need, its return in recive and gen echo
> 
>     Try to decrase value, try to set 0 or .. in samecase -1 -2...
> 
>     2006/3/13, sdgesa gaeharth 

>     >:
> 
>         Can you explain why?
> 
> 
>         */Giovanni Miano 
>         >/* wrote:
> 
>             rxgain=10.0
>             txgain=10.0
> 
>              ????
> 
>             Maybe this is a problem
> 
> 
>             2006/3/13, sdgesa gaeharth < pollux1234567890 at yahoo.com
>              >:
> 
>                 I still hear a slight echo of my voice when I talk with
>                 somone out the PSTN.  The voice on the other end sounds
>                 very choppy and a little distorted. When I talk to other
>                 people within our office, the sound is perfect.Can some
>                 help?
> 
>                 We are all using:
> 
>                 Polycom 501 <--> asterisk <--> PSTN
> 
>                 zapata.conf:
>                 [channels]
>                 group = 1
>                 language=en
>                 context=incoming
>                 signalling=fxs_ks
>                 switchtype=national
>                 usecallerid=yes
>                 hidecallerid=no
>                 callwaiting=yes
>                 musiconhold=default
>                 usecallingpres=yes
>                 callwaitingcallerid=yes
>                 threewaycalling=yes
>                 transfer=yes
>                 canpark=yes
>                 cancallforward=yes
>                 callreturn=yes
>                 echocancel=yes
>                 echotraining=yes
>                 echocancelwhenbridged=yes
>                 rxgain=10.0
>                 txgain=10.0
>                 channel => 1-4
> 

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