[Asterisk-Users] Need help implementing call center features ofAsterisk

Wai Wu wwu at Calltrol.com
Mon Mar 13 05:48:09 MST 2006


Try looking into the manager api. Also, there are telephony server companies out there that uses asterisk for VoIP and do all their predictive algrithm themselves. google for key word "predictive dialer"

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of Naren Koka
Sent: Monday, March 13, 2006 7:26 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Need help implementing call center features
ofAsterisk


I am looking for help in implementing call center on Asterisk server. 
How can we implement predictive dialing? How does it communicate with 
a CRM system?  Are there consultants who can help us setup the system?

Thank you,
Naren


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