[Asterisk-Users] login/logout agents in a specific queue

[Michiel van Baak]

On 00:07, Tue 07 Mar 06, Adrian Carter wrote:
> Im just curious, How would one use 'agents' without a queue. Is this
> what you are essentially doing using Local/XXX@ dial strings??

kindda.
Maybe an example makes it a bit more clear.
Say you have 10 desks, all with a phone on them.
Users dont have their own desk, but take a free one whenever
they come in the office.
Users sits down, types a number, gives his pernonal number
and his password, and from that moment on he/she is logged
in as agent <personal number>
In the dialplan you can now reach this user with: Dial(Agent/<personal_number)

When the user switches desk, they simply login on the new
phone.

Does that make it a bit more clear ?

-- 
Michiel van Baak
http://michiel.vanbaak.info
michiel at vanbaak.info
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