[Asterisk-Users] Changing caller id on transfer

[Mojo with Horan & Company, LLC]

Ooooh, that's an excellent idea -- that's how I did my extension matrix 
but didn't even think:

X10 	Receptionist
X12	Mojo
X13	Charles
...etc...

where:
X = 1 to ring extension directly
X = 2 to send to user's voicemail
X = 3 to send to user's auxiliary phone (wireless/cellphone/softphone)
X = 4 to page user's phone directly (autoanswer)

the problem I ran into with my specific numbering scheme is that it used 
three digits and I couldn't use extension X11, 'cause of all the real 
X11s like 411, 611, 911, etc. haha!

Moj

Matt Riddell [NZ] wrote:
> Cosmin Prund wrote:
>> As usual, this is most likely a easy question, but here it goes any way:
>>
>> How can I change the caller id on a transferred call so the called party
>> knows the call has been transferred from a colleague and it's not coming
>> directly from our outside lines?
>>
>> The story goes like this:
>> 1) Client calls. All phones ring.
>> 2) Someone picks up the phone.
>> 3) The phone gets transferred to someone.
>> 4) The person that gets the transferred call sees the original caller id and
>> doesn't know the call has been transferred. I'd like the person that gets
>> the transfer to see the caller id with a digit prefix. Ex: Original
>> caller-id: 0269123456; Caller id if the call has been transferred:
>> 1*0269123456
>>
>> I know I can use SetCallerId(1*${CALLERIDNUM}) but how do I know I'm doing a
>> transfer and not calling someone?
> 
> You could do transfers for a number starting with 8 or whatever
> 
> So instead of transferring to 101 (the user's extension), you could
> transfer to 8101.  Then:
> 
> exten => _8XXX,1,SetCallerId(1*${CALLERIDNUM})
> exten => _8XXX,2,Goto(extensions,${EXTEN:1},1)
> 
> Please not that the SetCallerID has been deprecated and should be
> replaced in versions >1.2 with:
> 
> Set(CALLERID(number)=1*${CALLERIDNUM})
> 

-- 
Mojo <mojo at horanappraisals.com>
Office Manger, Horan & Company, LLC
(907) 747-6666 x112