[Asterisk-Users] [WORKAROUND] Unable to divert external calls.

[Peter J Dean]

I have checked with SNOM, they have came to the same conclusion I  
did, and that is Asterisk is not matching the external number to the  
dial plan, and thus not making the external call.

I have taken a different approach, and now looking at the Asterisk- 
PBX to manage the call diversion. A little bit of work to change the  
dial plans around and removes the dependancy from the VoIP phone. But  
still it would be nice if it could would from the VoIP phone.


On 27/06/2006, at 11:19 PM, Steve Davies wrote:

> On 6/26/06, Peter J Dean <peter.john.dean at gmail.com> wrote:
>> I have a issue trying to understand why Asterisk-PBX, when a SNOM
>> (320 or 360) successfully redirects/diverts a call when it is a local
>> extension, but fails when you enter external number.
>> Both the local extension dial and external extension dial are within
>> the same context [from-sip] and both phones are capable of making
>> external calls.
>>
>
> There is probably some difference between the "302 Moved" SIP messages
> being sent back by the snom in each case.
>
> Your logs seem to imply that:
>  For the extension, it is asking for nnn at pabx.
>  For the external number is is asking for SIP/nnnnnnnn at pabx
>
> I am not sure why this is, but you /are/ running a pre-release
> firmware version, so it may be a known issue?
>
> Steve
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