[Asterisk-Users] DUNDi Not Able to HandleComplexFailoverSituations

[Douglas Garstang]

> -----Original Message-----
> From: Michael Collins [mailto:mcollins at fcnetwork.com]
> Sent: Monday, June 26, 2006 4:34 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] DUNDi Not Able to
> HandleComplexFailoverSituations
> 
> 
> > > I get annoyed Stephen when Digium goes around calling Asterisk
> > 'enterprise grade', which in my opinion it really isn't. 
> I'd consider
> > distributed ACD queues to be a requirement for an enterprise grade
> > product, but it's becoming apparent that there is no mechanism for
> > implementing this. I'm being told that DUNDi isn't the right man for
> the
> > job.
> > 
> > I'd suggest you ask Digium for your money back.
> > 
> > Leif.
> 
> 
> Question: isn't there a bigger picture issue here?  I've seen a lot of
> bashing going on in this thread but not very much useful dialogue.
> (Doug bashing DUNDi and Digium, other people bashing Doug for his
> "annoying" posts, etc.)  
> 
> Whether or not we like or dislike Doug's tone is, IMHO, 
> irrelevant.  How
> about we tackle the REAL questions: If DUNDi isn't the 
> answer, what is?
> Is Asterisk even capable of doing what Doug needs, namely, distributed
> ACD queues?  If so, how?  If not, why?  Is it even feasible 
> to try to do
> it?  Will it require an Asterisk add-on, or can the core be 
> modified to
> do this? (This leads to the question for the dev list...)
> 
> These questions, of course, lead to other questions: If * can be
> programmed to do distributed ACD queues, does that mean there 
> are other
> features that might benefit from a "distributed" model?  
> Etc., etc.  I'm
> just throwing out ideas because maybe one of these ideas can 
> turned into
> a killer app, just like Asterisk itself.  Just think of the advantage
> you would have if you wanted to sell Asterisk against one of the big
> boys.  How much would a fully redundant, HA Asterisk system cost
> compared to the same thing by Cisco, Avaya, Nortel, NEC...  
> You get the
> idea.  
> 
> The moral of this post: a little good-natured bashing is just 
> fine, but
> let's not lose sight of the ultimate goal, which is to keep making
> Asterisk a better product.

Michael, I haven't seen much of a response to this post of yours. That's unfortunate. I was hoping it would spur some constructive conversation. Had you had any response off-list?

Doug.