[Asterisk-Users] 7960 help: transferring calls

[Ryan Amos]

Chan_sccp does not support blind transfer. I would suggest using
chan_sip and the SIP images with these phones; it is much more stable,
has more features and is being actively developed. Chan_sip supports
blind transfer and 3-way calling, plus it handles multiple calls on hold
a bit more gracefully than chan_sccp. Chan_sccp seems largely dead at
this point; the maintainer has not released a patch in 2 months and most
of the users who know the code well enough to possibly maintain it seem
to have moved on to other projects.

If you don't have access to the SIP firmware (which you can get for a
$75 cisco smartNET contract,) understand that chan_sccp still has quite
a few bugs that make it unsuitable for a production system in my eyes.
There are still unresolved deadlocks and channel locking issues which
can render your phone unusable until an asterisk restart, and you can't
reload the configuration without unloading the driver and killing
registration on all your phones (meaning you can't add a phone without
downtime for the whole system.)

But this is just my take on the situation.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Chris
Bagnall
Sent: Tuesday, June 27, 2006 9:57 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] 7960 help: transferring calls

Greetings all,

Not specifically an asterisk query, but a couple of transfer queries
that
I'm sure are obvious to folks who use these phones all the time:

1) how does one do a blind transfer? When a call is answered and one
hits
the transfer button, followed by an extension, one has to wait for the
other
party to answer, then hit transfer again, before the call is released.
I'm
sure there must be an option to answer a call, then fire it straight off
to
another extension without waiting for an answer?

2) if there are 2 incoming calls currently on the go (i.e. the first one
has
been put on hold for the operator to answer the second call), how does
one
determine which call will be transferred when the transfer button is
pressed?  Is there a way to select the source call for a transfer prior
to
hitting transfer?

3) when handling 2 calls, how does one swap between them?

These phones are running sccp through chan_sccp if that makes any
difference
to operation.

Thanks in advance folks.

Regards,

Chris
-- 
C.M. Bagnall, Director, Minotaur I.T. Limited
This email is made from 100% recycled electrons


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