[Asterisk-Users] '500 Internal Server' Error on SIP NOTIFY

[Bruce Reeves]

I have been seeing the same errors here with Polycom 501 and 601 phones.
Asterisk version is 1.2.9.1 and Polycom SIP version 1.6.3

On 6/26/06, Douglas Garstang <dgarstang at oneeighty.com> wrote:
>
> Is anyone getting '500 Internal Server' errors back from their Polycom
> phones when Asterisk sends a SIP NOTIFY message to them?
> I called Polycom tech support, who where utterly useless.
> Of course Polycom won't officially support it anyway, as they only support
> Asterisk Business Edition. We're using 1.2.9, but it's been ocurring for
> quite some time. We have about 35 phones and it's happening on most (also on
> the few running SIP software 1.6.6).
>
> SIP Software version: 1.6.3.0067
> BootROM version: 2.6.2.0032
>
> Reliably Transmitting (no NAT) to xxx.187.128.95:5060:
> NOTIFY sip:2944030 at ua1.ipt.oneeighty.com SIP/2.0
> Via: SIP/2.0/UDP xxx.187.142.203:5060;branch=z9hG4bK4d777013;rport
> From: <sip:2944026 at ua1.ipt.oneeighty.com>;tag=as6fd80d1b
> To: "Front Desk" <sip:2944030 at ua1.ipt.oneeighty.com>;tag=3B576862-120A3007
> Contact: <sip:2944026 at xxx.187.142.203>
> Call-ID: 5d22385e-d097d068-93894e55 at xxx.187.128.95
> CSeq: 114 NOTIFY
> User-Agent: Asterisk PBX
> Max-Forwards: 70
> Event: presence
> Content-Type: application/xpidf+xml
> Subscription-State: active
> Content-Length: 371
>
> <?xml version="1.0"?>
> <!DOCTYPE presence PUBLIC "-//IETF//DTD RFCxxxx XPIDF 1.0//EN" "xpidf.dtd
> ">
> <presence>
> <presentity uri="sip:2944030 at ua1.ipt.oneeighty.com;method=SUBSCRIBE" />
> <atom id="2944026">
> <address uri="sip:2944026 at ua1.ipt.oneeighty.com;user=ip" priority="
> 0.800000">
> <status status="open" />
> <msnsubstatus substatus="online" />
> </address>
> </atom>
> </presence>
>
>
> <-- SIP read from xxx.187.128.95:5060:
> SIP/2.0 500 Internal Server Error
> Via: SIP/2.0/UDP xxx.187.142.203:5060;branch=z9hG4bK4d777013;rport
> From: <sip:2944026 at ua1.ipt.oneeighty.com>;tag=as6fd80d1b
> To: "Front Desk" <sip:2944030 at ua1.ipt.oneeighty.com>;tag=3B576862-120A3007
> CSeq: 114 NOTIFY
> Call-ID: 5d22385e-d097d068-93894e55 at xxx.187.128.95
> Contact: <sip:2944030 at xxx.187.128.95>
> Event: presence
> User-Agent: PolycomSoundPointIP-SPIP_601-UA/1.6.6.0036
> Content-Length: 0
>
> Doug.
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-- 
Bruce
Nortex Networks
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