[Asterisk-Users] Calling same queue member all the time

[Mindaugas Kezys]

Hello,

 

I'm trying to setup a queue where call goes from agent to agent in strictly
set order.

 

I have queue (roundrobin):

 

Agent1           penalty 1

Agent2           penalty 2

Agent3           penalty 3

 

When I call to this queue Agent1 rings. If this agent does not take the
call, after set timeout same Agent1 is dialed again.

 

The call never goes to Agent2 (only when Agent1 is not connected/paused and
similar)

 

So basically right now when Agent1 does not take the call dialing is: Agent1
Agent1 Agent1.....

 

I want: Agent1 Agent2 Agent3....

 

What could be the problem?

 

 

Regards/Pagarbiai,

Mindaugas Kezys

 

 

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