[Asterisk-Users] USB handset options for softphones
Martin Joseph
ast at stillnewt.org
Wed Jun 21 09:40:55 MST 2006
On Jun 21, 2006, at 5:19 AM, klubarpop wrote:
> Are there any traditional telephone set-looking handset for use with a
> softphone? All the options I've found are the headset type. I'm
> looking
> for something more traditional--it should look like a small deskset,
> cellphone or cordless phone, perhaps with a dial pad and a couple of
> buttons
> that integrates well with a softphone client. My users don't want to
> pick
> up a headset/mic when the phone rings or use the built-in computer
> speaker/mic.
>
I think figuring out which softphone is going to work for you is most
important. If you expect to be able to dial from a usb phone, the
softphone needs to specifically support the keypad.
I have experimented with Diax, which is a very tiny windows app(I like
it lots), and the yealink USB-P1K. This handset is supposedly
supported by Diax, but it has some issues including an issue where the
user needs to use the computer to answer calls (the green button on the
handset doesn't work). This is kind of annoying, but hopefully soon to
be fixed.
The sound quality of this phone is pretty amazing in my opinion, as
it's audio is cleaner then any other source I have heard (not that
many). I suspect this due to some audio processing (noise suppression)
in the handset proper.
Anyhow Diax is very promising, and I am hoping for a timely update that
helps my problems with the USB handset I have purchased...
Marty
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