[Asterisk-Users] User Loses Ability to Make Outgoing Calls

[Leah Newmark]

We've been running an Asterisk-based phone system here in our office for
a year and a half, and it's pretty much been running smoothly.
One employee who works out of the office has a problem that she can't
make outgoing calls on a temporary basis every so often (a few times a day).
No one else has this problem, her settings are fine, and she regains the
capability spontaneously with no interference from us.

She's using a Linksys PAP2-NA like the rest of us, and we've tried
changing her adaptor, but the problem persists.

The only thing I can think of is that it has to do with the way her
internet connection is set up. She is using a D-Link wireless router
(but of course the adaptor is not through the wireless part); 802.11g/2.4GHz

Does anyone know of anything that could be triggering this odd behavior
or have more detailed questions I can ask her to help pinpoint the problem?

Any assistance is much appreciated.

Leah Newmark
Capalon VoIP