[Asterisk-Users] Attended transfer and queue

aston martin astonmartin_2006 at yahoo.com
Mon Jun 12 06:35:28 MST 2006


I'm using 1.2.9.1, and it isn't hanging up....... (at least THAT seems to be okay, hehe). I wonder how nobody else came across this before, cause I'm not using queues pretty much by the book........the only thing is that agents stay busy after transfer.
   
  Here are part of my configs, if somebody gets any ideas, what could be causing that:
   
  That's the sip client (defined in sip.conf):
   
  [Agent001]
username=Agent001
secret=Agent001
type=friend
host=dynamic
context=from-sip
disallow=all
allow=alaw
allow=ulaw
   
  -----------------------------------------------------------------------------
  That's the extension with the queue:
   
  exten => _995,1,Answer()
exten => _995,2,LookupBlacklist(j)
exten => _995,3,Set(MONITOR_FILENAME=${CALLERIDNUM}_${UNIQUEID}_${EXTEN}_wav128)
exten => _995,4,Queue(MainQueue|tT|||14400)
   
  -----------------------------------------------------------------------------
  That's the extension where agent gets actually called:
   
  exten => _0XXX.,1,Dial(SIP/Agent${EXTEN:1:3},8,tTj)
   
   
  And that's pretty much all.
  

Matt <mhoppes at gmail.com> wrote:
  What version of Asterisk are you running, that you are able to dial *2
and the * isn't hanging up like it is for me?

On 6/12/06, aston martin wrote:
> Are there any patches that would fix the agent staying in 'busy' state
> problem as well? I couldn't find any so far......
>
>
> Dinesh Nair wrote:
>
>
> On 06/12/06 20:21 Matt said the following:
> > AHHH! We use the Xfer button on our Aastra 9133is to do transfers....
> > for some reason (see another post I just made) when I hit * queue
> > calls disconnect.
>
> take a look at http://bugs.digium.com/view.php?id=6897
> which solves this
> problem. also, since this has been committed to 1.2 and trunk, i would
> think that 1.2.9.1 would also have this patch applied.
>
> --
> Regards, /\_/\ "All dogs go to heaven."
> dinesh at alphaque.com (0 0) http://www.openmalaysiablog.com/
> +==========================----oOO--(_)--OOo----==========================+
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